Many genealogical publications remain tucked away in libraries and private collections. There are so many publications that contain genealogical information, that it may be decades before it is all accessible online. The "live" part of the Live Roots concept is to allow your research to continue even when the publication isn't available online. There's nothing more frustrating than finding a resource that could hold the missing link in your tree, and then discovering that there are no places online to access it.
Live Roots tackles this issue by including titles in the catalog that researchers have at their disposal, and allowing you to pay for some of their time to obtain the information relevant to your surname(s). In a few quick steps, you'll be given an estimate for the work (based on the type of resource and its physical location), and create a work ticket to have the researcher obtain a digital copy (scan or hi-res photo) of the pages referencing a specific name (or surname). As soon as you complete payment for the ticket, the researcher will be given your assignment.
Here's how it works:
The amount of information available for an individual will vary from resource to resource. The service fee is based on the amount of work involved in obtaining the information, not the amount of information found.
When you order from a non-indexed resource, you are required to pay the service fee regardless of whether or not the name you requested appears in the resource. The service fee covers the researcher's time and effort, not the results. Refunds are not given when the name you requested is not found.
If you place work orders for multiple names from the same resource (or from different resources at the same location), then you may be entitled to a partial credit. This credit will be issued only if the researcher is able to perform the work on the same visit.
Lastly, this service is intended to locate information about specific individuals in specific resources. You may NOT place an order for an entire surname. If you wish to have general research performed, please contact a professional genealogist.
Included in this service will be the Live Roots Library Collection, available online for the first time.